Privacy Policy

1. Introduction

This Privacy Policy describes how The GOAT Academy Private Limited, operating as The GOAT Sports Academy (“Company”, “we”, “our”, or “us”), collects, uses, stores, and protects personal information of users (“you”, “your”) who access our services.

Our registered office is located at:
SEC 17, Clinic Site No.1, Faridabad, Faridabad Sector 16, Faridabad, Haryana – 121002, India

By using our services, you agree to the terms of this Privacy Policy.

2. Scope of Policy

This policy applies to:

• Website usage (once live)
• Offline registrations and forms
• WhatsApp, phone calls, and direct communication
• Academy services including coaching, trials, memberships, and events
• Online and offline payments

3. Information We Collect

We collect personal information across the full lifecycle of your interaction with us.

3.1 Personal Identification Data

• Full name (student and parent/guardian)
• Date of birth and age
• Gender
• Phone number
• Email address
• Residential address
• School name

3.2 Health and Emergency Data

• Medical conditions (injuries, allergies, etc.)
• Blood group
• Height and weight
• Emergency contact details

3.3 Sports and Performance Data

• Physical performance metrics (speed, power, etc.)
• Technique-based data
• Training feedback and evaluation records
• Attendance and progress tracking

3.4 Media Data

• Photographs and videos taken during training, matches, and events
• Testimonials, reviews, and performance highlights

3.5 Identity and Verification Data

• ID proof (if required)

3.6 Communication Data

• Enquiry forms
• WhatsApp chats
• Phone call records
• Feedback submissions

3.7 Payment Data

• Transaction details
• Payment confirmations

Note: We do not store card or banking details directly. Payments are processed via secure banking/payment systems such as ICICI Bank payment links and POS machines.

3.8 Technical Data

• IP address
• Device information
• Browser type
• Cookies and session data
• Usage analytics

4. How We Collect Information

We collect data through:

• Website forms
• Registration/admission forms (online and offline)
• WhatsApp and phone interactions
• Payment gateways and POS systems
• Physical measurements and sports equipment-based assessments
• Feedback forms and performance tracking systems

5. Purpose of Data Collection

We use your data for the following purposes:

• Account creation and student registration
• Processing admissions and memberships
• Batch allocation and training management
• Communication (schedule updates, notifications, support)
• Emergency handling and medical assistance
• Performance tracking and improvement
• Providing dietary and training support
• Marketing and promotional communication (with opt-out option)
• Compliance with legal obligations

6. Media Usage (Photos & Videos)

We may capture photographs and videos during:

• Training sessions
• Matches
• Events and tournaments

These may be used for:

• Social media (e.g., Instagram)
• Website and promotional materials
• Advertisements and branding

Consent is obtained separately before such usage.

7. Data Sharing

We may share limited data with:

• Coaches/trainers (only as necessary for training purposes)
• Tournament organizers
• Legal authorities when required by law

We do not sell or rent personal data to third parties.

8. Data Retention

We retain data as follows:

• Registration data: retained indefinitely
• Payment records: retained indefinitely
• Photos/videos: retained indefinitely
• Enquiry data: retained indefinitely

This is to ensure continuity of training records, compliance, and operational efficiency.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Website functionality
• User session management
• Analytics and performance tracking

By using our website, you consent to the use of cookies.

10. International Data Transfers

Your data may be stored or processed on servers located outside India using global cloud services.

We take reasonable steps to ensure data protection standards are maintained.

11. Data Security

We implement reasonable security measures including:

• Secure cloud storage
• Restricted access to sensitive data
• System-level protections and authentication controls

However, no system is completely secure, and we cannot guarantee absolute security.

12. User Rights

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of data
• Withdraw consent
• Opt-out of marketing communications

To exercise these rights, contact us at:

13. Children's Privacy

We provide services to minors (age 4 and above).

All data relating to minors is collected with parental/guardian consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website.

15. Contact Us

For any questions regarding this Privacy Policy, contact: